How to Recognize "Phishing" Scams
Citibank/CitiCards is working with law enforcement, industry organizations and governments overseas to help shut down "phishing" scams - emails that purport to be from a bank or other trusted institution in an attempt to fool people into entering their personal account information on a Web site that belongs to the scammer. Here are some tips they've provided to help you recognize "phishers" and protect yourself from their scams: - Look for your "personal header" on all emails. For your protection, effective immediately every email Citi sends will include your first name, last name and the last 4 digits of your account number at the top of the email in a "Security Zone". Be suspicious of emails claiming to be from Citi that do not include this information.
- Never type account information into a pop-up window, even if it looks legitimate. Legitimate companies don't request account information through pop-up windows.
- Don't respond to emails asking you to verify information. Most financial institutions do not ever send email asking you to verify information. If they have an issue with your records, they contact you another way.
- Be suspicious of grammatical or spelling errors. These are usually indications of a fraudulent message.
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