Removal of Spyware, Malware, Adware, Viruses

You will find your best results in SafeMode.


Information about malware:  
http://arstechnica.com/articles/paedia/malware.ars

Thes will assist you in checking your system for parasites:  

http://aumha.org/a/noads.htm

http://inetexplorer.mvps.org/tshoot.html


*LSPfix
Please note that some malware may kill the internet connection when it is removed,
the program on the link below will enable you to regain the internet connection.
Download this before you remove and keep on hand for future occurances.
http://www.cexx.org/lspfix.htm


Unexplained computer behavior may be caused by third-party software:

http://support.microsoft.com/default.aspx?scid=kb;en-us;827315

http://www.microsoft.com/athome/security/spyware/default.mspx



Spyware Programs links: 

Ad-Aware  
http://www.lavasoftusa.com/

Spybot  
http://www.security.kolla.de/

CWShredder
http://www.intermute.com/products/cwshredder.html

SpywareBlaster
http://www.javacoolsoftware.com/spywareblaster.html

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Home Page Setting Changes Unexpectedly, or You Cannot Change Your Home Page Setting
http://support.microsoft.com/?kbid=320159

Downloadable McAfee AVERT Stinger
http://vil.nai.com/vil/stinger/
Temporary, stand-alone utility used to detect and remove specific viruses.
Stinger utilizes next generation scan engine technology, including process scanning,
digitally signed DAT files, and scan performance optimizations.


Online security/virus checks:

Symantec
http://security.norton.com/sscv6/default.asp?langid=ie&venid=sym

Trend Micro House Call
http://housecall.trendmicro.com//

Panda ActiveScan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

McAfee FreeScan
http://us.mcafee.com/root/mfs/default.asp

Kaspersky Labs On-line Virus Checker
http://www.kaspersky.com/remoteviruschk.html

BitDefender Online Scan
http://www.bitdefender.com/scan/licence.php


Computer Repair Lakeland, FL


www.MyComputerGirl.com

863-521-1079

      

Windows Update [Error number: 0x8007043C]

I have had this error many times and thought
I should put on my blog for if anything, quick retrival of the info when I need
it. It also may help you.

Open the command prompt or run box and execute the following commands:

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll

Contact a professional to help you: 
Computer Repair Lakeland, FL

www.MyComputerGirl.com

863-521-1079

      

Search Result

Access or Uninstall TrendMicro; When You Have Forgotten the Password

I recently had to uninstall the Trend OfficeScan for SBS & Security Server for SMB, and wouldn't you know it, they didn't have the password for the software that they installed and setup.
Need to reset the TrendMicro password to access or
uninstall it and force the change on all your client PC's?1. Edit the file Ofcscan.ini under the folder \PCCSRV of your Officescan Server directory.

2. Search for the Master_Pwd under the [INI_SERVER_SECTION].
3. Then change the equivalent value into 70. This would give you a password of 1.

4. Make sure that you save the Ofcscan.ini file after changing the value of the Master Password.

Ofcscan.ini, most likely located in the default location: "C:\Program Files\Trend Micro\OfficeScan Client". If not just do a search for it.

Save the ini file and begin. Now enter 1 as the password.

Need to reset the TrendMicro Security Server for SMB password?
1. Go to the c:\Program Files\Trend Micro\Security server\PCCSRV\Private directory or where ever you have installed the program. Note: You may need to stop the TrendMicro services. If you can’t find this directory then just do a search for the file.

2. Open the ofcserver.ini file.

3. Look for the MasterPwd= parameter under the [INI_SERVER_SECTION] section.

4. Replace the MasterPwd= value with 70 .

5. Save and close the ofcserver.ini file.

6. Restart TM Security server Master Service if you need to get into the console itself, or just start your uninstaller.

7. Log into the Security dashboard and type 1 as the password or start your uninstaller and type the password 1.
You may need to change the value in the [INI_CLIENT_SECTION] as well.
Remove the !CRYPT!garbage and replace with the value 70 like this:
Uninstall_Pwd=70Unload_Pwd=70
I found that there where some laptops that where never uninstalled and with Norton(BLAH) now in place on the server I have to change this value to uninstall the client.

Contact a professional to help you:

Computer Repair Lakeland, FL

www.MyComputerGirl.com

863-521-1079

      

Quickbooks fatal exception error

I recently had a client who couldn't get his quickbooks to open and stay open without throwing up an error before crashing and closing. Couldn't find anything on the error but realized that after opeing the program that it was hanging open for a good minute or 2 before giving the error. I noticed on the 3rd try that to the left in the open windows view there where HUNDREDS(not sure how many) of windows opening, so I quickly started closing them as fast as I could click. I clicked until the program stayed open and then realized the where all reports he had run and never closed. After I that I opened and closed a couple times to make sure and go the updates for QB as well.

The error he was getting was:
qbw32.exe fatal application error (m=1188, l=3476 c=315, v=0(0x0))
Instructions @ 0x00401223 reterned memory at 0x048c073c memory could not be read.Who knows this may just be your fix for this same error, if not you should post so otheres will know what to do.

Contact a professional to help you:
Computer Repair Lakeland, FL

www.MyComputerGirl.com

863-521-1079

      

Five services that you may want to disable

Five services that you may want to disable:
1. Simple File Sharing
2. SSDP Discovery Service
3. Universal Plug and Play Device Host
4. Telnet.
5. Windows Messenger Service

Contact a professional to help you:
Computer Repair Lakeland, FL

www.MyComputerGirl.com

863-521-1079